At the heart of soft skill development lies the need for a conceptual understanding. The initial step, Explanation, involves the trainer providing a thorough explanation of the soft skill, encompassing its underlying theories, processes, and the rationale behind specific practices. This phase lays the foundation for the trainee, offering them a theoretical framework upon which they can build practical applications.

Moving from theory to application, the Example phase bridges the gap between conceptual knowledge and practical implementation. Through demonstrations, videos, stories, or other forms of illustrative content, the trainer provides tangible instances of the soft skill in action. This visual representation enhances the trainee’s comprehension, offering a real-world context for the skill they’re acquiring.

A pivotal aspect of soft skill development is the ability to empathize and connect with others. In the Experience phase, the trainee shifts from being the “subject” to the “object” of the skill. They step into the shoes of a coachee, client, or patient, experiencing firsthand what it’s like to receive the skill’s application. This immersive approach fosters a deeper understanding and appreciation for the interpersonal dynamics involved in soft skill mastery.

True mastery comes from hands-on practice. In the Exercise phase, the trainee takes center stage, becoming the active agent in applying the skill. Through a process of learning-by-doing, they put into practice what they’ve learned, refining and honing their abilities. This experiential learning solidifies the skill, turning it into second nature for the trainee.

Reciprocal Learning: From Trainee to Trainer

An intriguing aspect of the 4E Model is the cyclical nature of learning. As the trainee progresses through the phases, they eventually transition into the role of the trainer. This reversal occurs when the trainee themselves takes on the responsibility of providing explanations, examples, guiding experiences, and leading exercises. This transformative process not only reinforces their own understanding but also empowers them to share their knowledge with others.

Flexibility in Sequence

While presented sequentially, the 4Es are not bound to a rigid order. Variability is encouraged, allowing trainers to tailor the learning experience to suit individual needs. Starting with an example or an experience can sometimes be more effective, providing a fresh perspective on the skill being developed.

The Crucial Element: Activation of Different Learning Modes

The essence of the 4E Model lies not in the sequence of events, but in the recognition of the unique learning modes it activates. By encompassing explanation, example, experience, and exercise, this model engages various facets of cognition and application, ensuring a comprehensive and dynamic learning experience.

Akin to Kolb’s Experiential Learning Model

For those familiar with Kolb’s model of experiential learning, similarities between the two are apparent. However, the 4Es distinguish themselves by incorporating learning from examples and undergoing experiences, in addition to hands-on application.